Krystal Couture (“we”, “us”, “our” or “Krystal Couture”) recognises and values the protection of your personal information. We are aware of our obligations under the Privacy Act 1988(Cth) and we will ensure that we fulfil our obligations under that Act.
We also recognise that you may have concerns about our collection of your personal information via our website, which is located at www.krystalcouture.com.au (“the Website”) and how we may use that information.
Specific terms applicable to marketplace sales
In addition to selling its own goods and services, krystalcouture.com.au also operates as a marketplace platform that allows independent, third party sellers who abide by our standards to list and sell goods on our Website (“Sellers”). If goods on the site are being sold by a third party, the listing will contain the Seller’s details in addition to any terms of sale specific to the Sellers goods (such as delivery timetables).
By buying these goods, you are transacting directly with the Seller, and krystalcouture.com.au is not a party to the transaction. As a result, we do not control any aspects of the transaction, including the listing content and accuracy or the quality, shipping and delivery of the goods.
In addition to terms applicable to goods we sell, these terms also set out terms applicable to goods sold by third party Sellers.
You agree that as a platform for independent Sellers, we are not responsible for the transactions that occur between you and the Seller, nor are we responsible for the Seller’s goods or services to the extent permitted by law, krystalcouture.com.au makes no warranty or representation regarding the standard of any goods or services to be supplied by the Seller. Nothing in this clause is intended to have the effect of restricting or modify your rights or our obligations that cannot be restricted or modified by law (including the Australian Consumer Law).
Information we collect from you
From time to time, we may ask you to supply personal information such as your name, address, date of birth, telephone number or e-mail address. However, under no circumstances will we request or collect any information from you that may disclose your:
Political, religious or philosophical beliefs or affiliations;
Health and sexuality;
Racial or ethnic origin; or
We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.
Personal information via the Website
Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally.
If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.
Your option not to provide your personal information
We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits.
You may opt out of these additional communications at any time and can do so by emailing us.
Use and disclosure of your personal information
Your personal information, including your e-mail address, will be used for the following primary purposes:
- To process and finalise orders made via the Website;
- To offer you giveaways and vouchers;
- To ensure the proper functioning of the Website; and
- To assist Krystal Couture with our marketing, planning, product development and research requirements.
We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except:
- To communicate promotional offers and special events to you;
- To avoid risks to health and safety of an individual or society at large;
- Where the law requires us, or authorises us to do so; or
- Where you have given express consent to us for a prescribed purpose.
We will not sell, distribute, rent, licence, disclose, share or pass your personal information onto any third parties, other than those who are contracted to us to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the National Privacy Principles contained in the Privacy Act 1988 (Cth) regarding the handling of personal information. However, we may share your personal information with our related entities and/or businesses.
We will take all reasonable steps to ensure that all information collected from you is accurate, up to date, complete and stored in a secure environment and accessed only by our authorised personnel.
Please note that no information transmitted over the Internet can be guaranteed to be 100% secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.
By using our website, you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your local currency.
Unsubscribing from our e-mail database
To unsubscribe from our e-mail database, please send an e-mail to firstname.lastname@example.org with “UNSUBSCRIBE” typed into the subject line of the e-mail.
Accessing, correcting and updating your information
You have the right to access the information that you provide to us.
If you wish to access or modify any personal information that you have provided to us, please contact our Privacy Officer at email@example.com